FAQ (Frequently Asked Questions) ?




Continuing Education
* Will ASCE approve other organizations to offer CEUs with their courses?
* Are ASCE’s CEUs accepted by my state?
* How many PDH's (Professional Development hour) equal 1.0 CEU (Continuing Education Unit)?
* What is the easy link for the ASCE Continuing Education?
* I would like to join ASCE and receive the member discount on continuing education offerings. How can I do this?
Continuing Education - Distance learning
*  Do seminars/webinars on CDs cover the same information as live seminars/webinars?
* Can I print the slides form a webinar-on-CD?
* I purchased a distance learning product, but I need to return it. What’s your policy?
* How long does it take to process orders?
* I am interested in an online course. How does the class operate?
*  How long will I have access to an online course? Will I be able to access the lessons anytime?
*  Can I view the lessons more than once?
* Can multiple coworkers share the same online course?
* Is there a printed material with online courses?
* Do I automatically get CEUs/PDHs when I purchase a distance learning course?
* My coworker purchased a distance learning program. Can I use it and receive CEUs?
* How do I get more exams?
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What are the system requirements and user instructions for the FE Exam Review Course?
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What are the system requirements and user instructions for the PE Exam Review Course?
*  I took the post-test but didn’t pass. Can I take it again?
* How long does it take to grade and issue certificates?
 
Merchandise
* Are there any Promotional Merchandise & Materials? 
* Where can I buy ASCE Merchandise products online?
Logo Merchandise
* What if I'm having trouble placing my order online?
* How can I contact ASCE regarding Logo Merchandise products?
* How do I check on my order?
* I don't see an answer to my question?
* What happens when the item I want is listed as out of stock?
* What is the return policy for Logo Merchandise?


If you are having other technical difficulties, please contact us at: support@asce.org.